The Hotel is committed to protecting your privacy and development technology that gives you the most powerful and secure online experience. This Statement of Privacy is linked to the website of the hotel and covers the collection of data and its use. By using the site The hotel, you accept the practices used in relation to the data described in this statement.
Collection of your Personal Information
The Hotel collects personally identifiable information, such as your e-mail address, name, work or home address, or telephone number. The hotel also collects anonymous demographic information, in the sense that it is not applicable only to you, such as zip code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by The Hotel. This information may include: your IP address, type of Internet browser used, domain names, access times and website addresses that refer to it. This information is used by The Hotel for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the The Hotel Web site.
Please note that if you directly disclose personally identifiable information or private data through the public online communication tools offered by The Hotel, such information may be collected and used by others. Note: The hotel does not read any of your private online communications.
The hotel encourages you to review the privacy statements of Web sites you choose to link to from The Hotel so that you can understand how they collect your information and if they eventually share it with others. The hotel is not responsible for the privacy statements or other content on Web sites outside of the hotel and the hotel family of Web sites.
Use of your Personal Information
The hotel collects and uses your personal information to operate the website of the hotel and provide the services that you have requested. The hotel also uses your personal identification information to inform you about other products or services available at the hotel and its subsidiaries. The hotel can also contact you through surveys, to find out your opinion about the services currently provided or potential services to offer in the future.
The hotel does not sell, rent or lease its customer list to third parties. The hotel may sporadically contact you from external business partners to offer you a particular offer that may be of interest to you. In these cases, the information of your personal identification (e-mail, name, address, telephone) is not transferred to the business partner. In addition, The Hotel may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All these third parties are expressly prohibited from using the personal information that can identify you except to provide these services, and are required to maintain the confidentiality of your information.
The hotel does not use or disclose private personal information such as race, religion or political affiliations without your express consent.
The hotel keeps track of the websites and pages our customers visit within the hotel, in order to determine which are the most popular services. This data is used to present personalized contents and advertisements on the hotel's website to clients whose behavior indicates that they have a particular interest in a certain area.
The hotel websites will disclose your personal information, without notifying you, only when required by law or when it is created in good faith that such action is necessary to: (a) conform legal edicts or compliance with a legal process performed on the hotel or the site; (b) protect and defend the rights or property of the hotel; and, (c) act under extreme circumstances, to protect the safety of hotel users, or the public.
Use of "Cookies"
The hotel website uses "cookies" to store your preferences helping you to personalize your online experience. A cookie is a text file that is recorded on your hard drive by a Web page server. Cookies can not be used to run programs or distribute computer viruses to your computer. The cookies are assigned to you by the server in a one-to-one relationship, and can only be read by a server member of the domain that issued the cookie for you.
One of the main advantages of cookies is that they save you time. The purpose of a cookie is to inform the web server that you have returned to a specific page. For example, if you personalize Web site pages, or register with Web site, a cookie helps Web site server to recall your specific information on subsequent visits. This simplifies the process of registering your personal information such as billing address, shipping address, etc. The next time you return to the hotel's own website, the information you previously provided can be retrieved from the cookie, and so the options that you have customized in your previous visit to the hotel will be available without you having to write them again.
You have the possibility to accept or reject cookies. Most Internet browsers accept cookies automatically, but if you prefer, you can modify the settings to reject them. If you choose to have the browser reject cookies, you may not be able to take full advantage of the interactive features of the services offered at the hotel or on the websites you visit.
Security of your Personal Information
The hotel secures your personal information against unauthorized access, use or disclosure. The hotel maintains personally identifiable information that you have provided, in servers located in a controlled and secure environment, protected from unauthorized access, use or disclosure. In case personal information (such as your credit card number)
How do we share your personal information with third parties?
- Booking.com: We have teamed up with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, The Netherlands (www.booking.com) (hereafter Booking.com) to offer you our online reservation services. While we provide the content to this website and you make a reservation directly with us, the reservations are processed through Booking.com. The information you enter into this website will therefore also be shared with Booking.com and its affiliates. This information may include personal data such as your name, your contact details, your payment details, the names of guests traveling with you and any preferences you specified when making a booking. To find out more about the Booking.com corporate family, visit About Booking.com.
- BookingSuite: Your personal data may be shared with BookingSuite B.V. located at Herengracht 597, 1017 CE Amsterdam, the Netherlands, the company which operates this website and the website suite.booking.com.